Privacy Policy
Last updated: September 6, 2025
Welcome to Esha Fashion Design (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website eshafashiondesign.com (the “Site”) or purchase products from us. By using our Site or placing an order, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly to us and information that is collected automatically when you use the Site.
1.1 Information you provide
- Contact & account data: name, email address, shipping address, billing address, phone number.
- Payment data: payment method details (we do not store full card numbers on our servers — see Payment Processors).
- Order details: items purchased, size, color preferences, order history.
- Customer service communications: messages, returns/exchanges requests, and support chat logs.
1.2 Information collected automatically
- Device & technical data: IP address, browser type, operating system, device identifiers, time zone, and some cookies.
- Usage data: pages visited, products viewed, referral URL, search terms, and interaction data for analytics and site performance.
Collecting device, usage, and cookie data is standard for ecommerce sites and helps us improve functionality and user experience. :contentReference[oaicite:0]{index=0}
2. How We Use Your Information
We use personal information for the following purposes:
- To process and fulfill orders, send confirmations, and provide customer support.
- To communicate about offers, product updates, delivery notifications (with your consent where required).
- To detect and prevent fraud, enforce our Terms, and comply with legal obligations.
- To improve, personalize, and optimize our Site (analytics, A/B testing, and product recommendations).
These uses reflect common ecommerce practices and legal recommendations for transparency. :contentReference[oaicite:1]{index=1}
3. Legal Basis for Processing (Where Applicable)
Where applicable (for users in jurisdictions such as the EU), our legal bases for processing personal data include:
- Performance of a contract (processing orders, deliveries).
- Consent (marketing emails and cookies when required).
- Legitimate interests (fraud prevention, analytics, improving our services), balanced against user rights.
- Compliance with legal obligations (taxes, court orders).
If you are in a jurisdiction with specific privacy laws (for example GDPR), you may have additional rights described later. :contentReference[oaicite:2]{index=2}
4. Cookies & Similar Technologies
We and our partners use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences. Cookies help with:
- Keeping you logged in and remembering cart contents.
- Analytics and performance measurement.
- Targeted advertising and marketing (if you opt in).
You can manage cookie preferences through your browser settings or via any cookie-control banner on the Site. For more information about cookie best-practices for ecommerce, see industry guidance. :contentReference[oaicite:3]{index=3}
5. Sharing Your Information
We may share your personal data with:
- Payment processors: to complete transactions (e.g., card processors, mobile wallet providers). We do not store full payment card information on our servers.
- Logistics & delivery partners: to fulfill orders and process returns.
- Service providers: analytics, email delivery services, customer support platforms.
- Legal & regulatory authorities: when required to comply with the law or protect rights and safety.
We require our partners to protect your data and only process it for specified purposes. Use of third-party services is common for online stores; always review third-party privacy practices where applicable. :contentReference[oaicite:4]{index=4}
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and legal requirements.
7. Security
We implement reasonable organizational, technical, and administrative safeguards to protect personal information against unauthorized access, disclosure, or destruction. However, no method of transmission or storage on the Internet is completely secure — therefore we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
- The right to access, correct, or delete your personal data.
- The right to object to or restrict certain processing.
- The right to data portability.
- The right to withdraw consent for marketing communications.
To exercise these rights, contact us at the details below. For EU users, these rights are described under GDPR guidance. :contentReference[oaicite:5]{index=5}
9. Children’s Privacy
Our Site is not directed to children under 13 (or the applicable minimum age in your country). We do not knowingly collect personal information from children. If we learn that we collected information from a child without parental consent, we will take steps to delete that data.
10. International Transfers
Because we operate online and may use service providers located in other countries, your information may be transferred and processed in jurisdictions with different data protection laws. We will take reasonable steps to ensure that such transfers are protected by appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with the “Last updated” date. Substantial changes will be notified by prominent notice on the Site or by email when required by law.
12. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact us:
- Email: eshafashiondesign1@gmail.com
- Phone / WhatsApp: +8801614777417
- Website: eshafashiondesign.com
Effective date: September 6, 2025
Notes: This privacy policy is a general template tailored for an ecommerce fashion website. It reflects common ecommerce and privacy best-practices (cookies, analytics, third-party processors, GDPR-style rights). For legal certainty — especially if you target customers in the EU, UK, California, or other regulated territories — please consider a local legal review or use a privacy generator that customizes clauses for your jurisdiction and specific processing activities. :contentReference[oaicite:6]{index=6}
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